Tuesday, April 21, 2009

Are Customers' Memories Of You Positive?

Here is a great comment from Rickie Lee Jones that makes a great deal of sense when you are in business and attempting to provide what is necessary to prospects and customers so that you can be successful at making money online.

"You never know when you're making a memory"

So what does that have to do with business? Most business success is not a one time shot so it therefore becomes necessary, if we want to maintain our good standing in the online community, to always provide upstanding service so that others will have a memory of us that is positive.

You never know when future sales will be based upon a memory someone has about a past event.

We try in our online business, although I'm not always successful, to provide memories of us that is positive and full of integrity because even if someone doesn't want to do business with us right now perhaps they will in the future because of their positive memory of us.